AI Capabilities

AI that knows your customers as well as your best operator does.

Powered by frontier models — segmentation, scoring, content, and decisioning that compounds in value the longer you use it.

Suggested segmentsAI
High LTV at risk
1,284 customers
$48K
Likely to upgrade tier
3,420 customers
$92K
Dormant but high intent
812 customers
$22K
Channel preference: WhatsApp
18,420 customers
+24% CTR
Predictive segmentation

Segments based on what customers will do, not just what they did.

Traditional CMPs let you slice your audience by past behavior. Our AI also surfaces forward-looking segments: churn-risk, LTV-prediction, channel preference, intent-to-buy — recomputed nightly.

  • ·Trained on your event stream — not a generic model
  • ·Explainable predictions with reason codes
  • ·Auto-refresh as customer behavior evolves
  • ·Drop into journeys or campaigns directly

Churn-risk scoring

Every customer gets a 0–100 churn score, refreshed daily. AI returns the top 3 contributing factors so your team can act.

Powered by
Anthropic Claude

LTV prediction

Forward-looking LTV estimates for every customer based on early signals — used for budget allocation and acquisition modeling.

Powered by
OpenAI GPT-4

Send-time optimization

Per-customer best-time-to-send learned and re-learned. No more guessing whether to send at 10am or 7pm.

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Proprietary model

Content drafting

AI drafts WhatsApp templates, email subjects, and push copy in your brand voice. You approve and ship.

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Anthropic Claude

Next-best-action

For any given customer, AI recommends the next interaction — channel, content, and timing.

Powered by
Multi-model ensemble

Anomaly detection

Sudden drops in engagement, conversion, or revenue surface as proactive alerts before they become problems.

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Proprietary model

AI is on by default. Always opt-out, never opt-in.

Insights surface in every module — segments, dashboards, composers — without anyone having to ask.